Diseño de un plan estratégico de comunicación interna para el fortalecimiento y mejora de sentido de pertenencia y cultura organizacional de la Universidad de las Américas

To call forth an internal communication strategy plan, to strengthen and improve the sense of belonging, as well as organizational culture of the University. Through the implementation of communication tools and processes, which are analyzed in the program “Dirección de Comunicación” (Communication...

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Detalhes bibliográficos
Autor: Salazar Carrasco, Carolina del Rocío
Formato: tesis de maestría
Estado:Versión publicada
Fecha de publicación:2015
País:Ecuador
Recursos:Universidad de las Américas
Repositorio:Repositorio Universidad de las Américas
Idioma:español
OAI Identifier:oai:dspace.udla.edu.ec:33000/2790
Acesso em linha:http://dspace.udla.edu.ec/handle/33000/2790
Access Level:acceso abierto
Palavra-chave:PLANIFICACIÓN ESTRATÉGICA
COMUNICACIÓN ORGANIZACIONAL
IMAGEN CORPORATIVA
Descrição
Resumo:To call forth an internal communication strategy plan, to strengthen and improve the sense of belonging, as well as organizational culture of the University. Through the implementation of communication tools and processes, which are analyzed in the program “Dirección de Comunicación” (Communication Management Program). The evolutions of communication channels throughout the world, as well as the ones found within the University are reviewed. Inner audiences that intervene are defined and their importance in each one of the aspects that are to be improved and strengthen. An analysis of the identity, image, and culture of the organization...