Zander, V. T. (2007). Service Roadmapping (SRM): Planejamento de novos serviços para o varejo supermercadista com base no Technology Roadmapping (TRM).
Chicago Style CitationZander, Vicente Toniolo. Service Roadmapping (SRM): Planejamento De Novos Serviços Para O Varejo Supermercadista Com Base No Technology Roadmapping (TRM). 2007.
MLA CitationZander, Vicente Toniolo. Service Roadmapping (SRM): Planejamento De Novos Serviços Para O Varejo Supermercadista Com Base No Technology Roadmapping (TRM). 2007.
Warning: These citations may not always be 100% accurate.